Consider using the fire exits for easier access between rooms, especially if you're on different floors.

The room was spacious and well-kept, with amenities readily available, creating a comfortable environment for relaxation. The attentive staff ensured a warm and welcoming atmosphere throughout my stay, particularly enjoying the well-maintained areas.

A wider selection of breakfast options would be appreciated.

wonderful access to holy places and shopping areas

I had a fantastic experience during my recent stay where the friendly staff provided excellent assistance from the moment I arrived, and the location was just a quick walk away from the Al Masjid an Nabawi, which made my daily visits easy and convenient. not to mention, it's also close to the Koran Museum for an enriching cultural experience.

Had an amazing group trip! We visited the Kaaba and Mount Uhud, and the staff was friendly. Our room was immaculate, thanks to the efficient housekeeping. Don't miss the breakfast. it’s quite good. The location is perfect for those heading to nearby attractions.

The classic room was spacious, yet we faced long wait times for cutlery.

I had a great experience during my 5-night stay. The location is excellent, just a short walk to the main attractions. The room was spacious and clean. Staff were friendly and helpful. Breakfast offered a nice variety of options. 😊

The hotel's location is fantastic, just a short walk to Al-Masjid an-Nabawi. However, some room cleanliness issues were disappointing, and the breakfast area felt overcrowded. Still, the staff were friendly and attentive, making the stay enjoyable overall.

Despite the beautiful location near the Masjid, our stay was marred by frequent service delays and the lack of basic amenities. Repeated calls for supplies went unanswered, overshadowing our experience.

Great location near the mosque, but breakfast was disappointing and service slow.

Conveniently located just a five-minute walk from the sacred mosque, the hotel offers exceptional service that truly enhances the experience. The Junior Suite was spacious and included a much-needed extra half bathroom. The breakfast buffet had a variety of delicious options, including Iberian products. The cleanliness and maintenance of the hotel were commendable.

The Junior Suite we stayed in was spacious, but the mattress on one bed was pretty uncomfortable. View from the room was meh, not great. Staff were super helpful in getting us switched to a better room with a nicer view, which was awesome. Overall, it felt clean and well-maintained, but I wish the initial room had better beds. Also, lighting was a bit dim. Wi-Fi was quick though!

Perfect place for Familie

Had a really nice stay thanks to the friendly staff who went out of their way to help us with everything. our housekeeper was a gem and always made sure our room was spotless, even remembered my favorite coffee for breakfast.

It wasn't exactly affordable but worth the experience.

Highly Recommended for Families

The room was like a mini-apartment with two bathrooms and plenty of space for everyone. I remember one morning when the staff surprised us with a delightful breakfast served right in our suite, a real personal touch that made our stay memorable.

It wasn’t cheap, but honestly, worth every penny.

100% recommend for a short visit

Comfortable room, exceptional service, with a useful shuttle bus service making it easy to explore the local attractions.

Absolutely nothing. my stay was excellent.

had a wonderful stay at pullman! the superior twin room was spacious and quiet, featuring comfy beds with crisp linens. it’s only a 3-minute walk to the grand mosque, which is fantastic! the staff was exceptional, especially during breakfast, making the experience memorable.

strongly recommend